Posts By: GovDelivery

Actionable Data: The key to your every CX challenge

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By Daniel Vasey, Sr. Market Development Strategist If your organization isn’t leveraging data to drive your customer experience, we’ve got good news. Last week’s DigitalGov Citizen Services Summit combined all the latest data research and thought leadership into a jam-packed, information-rich conference. DigitalGov took a different, more actionable spin on the data trend by examining how data…
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California Public Information Officers (CAPIO) Conference Recap

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By Thao Hill, Director of Strategic Accounts GovDelivery was honored to sponsor and attend the 2015 California Public Information Officers (CAPIO) Conference in Long Beach earlier this month.  In the spirit of the Grand Prix, which took place the same week, the theme of the conference was “Grand PIO – Moving our Communities Forward.” Everyone…
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Agencies eye open data, analytics to increase engagement

State and local governments aim to use open data, website redesigns and improved analytics to increase the level of public engagement, according to a new survey from digital communications firm GovDelivery. – See more at: http://www.govdelivery.com/resources/news#sthash.kkaTJ3zi.dpuf Source: State Scoop

GovDelivery Unveils Annual Public Sector Digital Engagement Trends Report

Media Contact: Kelsey Lund Marketing Communications Specialist Ph: 651.925.5766 46% of Federal and 51% of State and Local Organizations Looking to Increase Engagement Through Digital Communications  GovDelivery, leading provider of cloud-based public sector digital communication solutions, today released three reports detailing the top trends for government digital communications, based on a survey of public sector…
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Build your audience first: 7 ways to grow your reach for greater impact

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Delivering a great citizen experience starts with building an audience to receive it. Fortunately, numerous digital channels and strategies exist to help you grow your reach and make an impact – here are just a few.    Public sector organizations are using digital communications to transform the citizen experience in a variety of ways, whether…
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