A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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The first-ever national Summit on Government Performance & Innovation in Louisville, KY brought together the best and brightest innovation teams and civic leaders from around the county to collaborate on the ways to drive continuous improvement and better serve customers throughout the public sector. Leaders from Oakland to Boston covered a range of topics from …
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Partner with other organizations

Most people understand the power of professional networking as individuals, yet surprisingly few recognize its potential on an organizational level. As a public sector employee, you might partner with dozens of other organizations on a regular basis for a variety of important initiatives; but if you aren’t also harnessing the power of those partnerships through strategic …
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Whether it’s website content, online forms or digital services, if you aren’t converting browsers into engaged audiences members, you are missing out. In our previous blog post, “Build your audience first: 7 ways to grow your reach for greater impact,” we outlined seven easy and efficient ideas for making the most of your digital communication …
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top initiatives

Transportation is evolving – and there was no better place to watch advancement in the industry take place than the Transportation Research Board (TRB) Annual Event in Washington D.C. This year, GovDelivery met with hundreds of public sector transportation professionals across all levels of government and received nearly 100 survey responses on technology trends to …
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Delivering a great citizen experience starts with building an audience to receive it. Fortunately, numerous digital channels and strategies exist to help you grow your reach and make an impact – here are just a few.    Public sector organizations are using digital communications to transform the citizen experience in a variety of ways, whether …
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Analyzing business growth

If you’ve read any of the articles looking back at the best of 2014 or anticipating 2015 trends as we close out the year, you know that open data, unsurprisingly, is a hot topic. GovDelivery was even in the news with our acquisition of open data champion, NuCivic, in December. It’s clear that open data …
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7 + billion messages sent, 52 new customers, 15 domestic and international events, and a major redesign on our core platform all add up to a very busy 2014 at GovDelivery! We joined forces with many new clients across the U.S. and Europe to deliver better communications and improve citizen interactions, and we even acquired a …
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