A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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I have met some amazing people during my years serving government.  One that really stands out is Andrew Hoppin.  In 2010, when Andrew was CIO of the NY State Senate, another Andrew I greatly admire, Andrew Rasiej (founder of the Personal Democracy Forum), encouraged me to meet Andrew Hoppin. Andrew H. (got to keep the …
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Engage Social

Recent policy updates could mean the end of organic social media marketing on Facebook. Find out how you can shift your digital strategy so you don’t miss a beat.      Last November, Facebook announced that beginning in January of 2015, it will limit the amount of “overly promotional” posts that show up organically in …
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Are you still measuring and delivering to the goals put in place when you launched your current digital channels? That was the first challenge posed to attendees at the 5th Annual UK Government Communications Conference. At this year’s event, speakers across European, Central and Local government gathered to share strategies to delivering and measuring the …
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In 2014, new office holders and their communications teams will find new opportunities and challenges when they leave the campaign trail or the nomination hearings and take office. As you begin your new positions, you can expect to be flooded with action items, but what about your communications? You’ve spent months reaching out and connecting …
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Bundlesexample

Google’s at it again, redefining Gmail and the inbox experience. For public sector communicators, that means new opportunities and a whole lot more reason to boost their best practices. On October 22, 2014, Google launched Inbox, an email app designed to do what many email users have struggled to do for years: organize emails and …
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2014-10-28 16_02_34-Facts about Ebola

Ebola has arrived in the United States, bringing with it endless questions from the public and fear about what will happen next. Local, national and international news media outlets are devoting hours of coverage to Ebola “what ifs.”  So it’s inevitable that along with that coverage comes the dark side of communications: rumors and misinformation. …
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text alerts

Last month, public sector leaders from around the country gathered to discuss the latest in best practices and trends across digital government. We’ll be bringing you the best of the best, and some of the hot topics taking over the public sector, pulled straight from these conferences on the blog (check out our last post …
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By Dave Worsell, Managing Director of GovDelivery Europe I’m proud to have been part of techUK’s Public Sector Board (PSB) operations committee during the creation of their Three Point Plan to transform public services.  As Managing Director of GovDelivery Europe, an SME supplier of Software as a Service (SaaS) digital communication services exclusively for government …
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With over 400 attendees, 1,931,458 Twitter impressions and 8 compelling speakers, the 8th Annual GovDelivery Federal Communications Summit was all about data. However, it was not just about the velocity or volume of data that government has at their fingertips, it was about the relevant capacity in how government organizations can leverage and connect precise data …
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Data is a four-letter word that has great power in its potential to unlock significant value for government communities. By applying advanced analytics to proprietary knowledge, government agencies are harnessing the power of information to make things better for everyone. Open data is accessible public data that people, companies, and organizations can use to launch new …
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