A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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By John Simpson, Engagement Consultant at GovDelivery  Most government organizations don’t need to be convinced of the importance of email and its impact in reaching key audiences and getting people to take action. However, not every organization knows how to best measure the results of its outreach or even what metrics are available. Although every …
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target

It’s no secret that people’s attention spans are shrinking, and shrinking fast. According to recent studies the average person’s attention span is now only 7-8 seconds long. That means you have roughly eight seconds to grab your stakeholder’s attention and engage them enough to get your message across so they can take action. With messages piling up in …
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2014-07-01 12_09_39-direct.govdelivery.com_ons-triple-your-reach-web

As a government agency, serving your stakeholders is at the core of your mission. You have information that your citizens need, and it’s your job as a communicator to get it to them. But getting the right information to the right people at the right time isn’t as simple as sending a letter anymore. While …
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montgomery

By Amy Larsen, Client Success Consultant at GovDelivery GovDelivery is proud to partner with 14 of the 2014 Center for Digital Government’s Digital Counties Survey Winners. The Center for Digital Government’s Digital Counties Survey is conducted with the National Association of Counties (NACo) each year. All U.S. counties are invited to participate in the survey, and winners …
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journey

Originally Posted on Comm2Point0. By Dave Worsell, Director of Government Solutions at GovDelivery Europe. Every journey starts somewhere.  The easier the first step the faster it becomes to reach the destination. Here at GovDelivery we know we aren’t the final destination and we definitely aren’t one of the many distractions along the way.  However, we are one …
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scale

In 2009, the U.S. Department of Interior (DOI) had to face an unsettling fact: when it came to generating stakeholder engagement, the old way of doing things just wasn’t going to cut it anymore. After conducting research, DOI realized that despite being a federal agency with a huge stakeholder base and a wealth of important …
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At this year’s annual Digital Communications Tour stop in Washington DC, officials from three government agencies presented to hundreds of their peers on the latest innovations in digital communications in federal government. Below is a snapshot of part of the panel session with Alan Levy, Chief Web Officer at the Federal Deposit Insurance Corporation (FDIC) …
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star award

At GovDelivery, our main goal is to help you do your work as government communicators better, and we’re consistently impressed at just how good that work turns out to be. We’re always incredibly proud our clients, so when one is officially recognised with an award nomination by an outside organisation we can’t help but contribute …
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engagement

Engagement is the name of the game in 2014. According to a recent GovDelivery survey of local, federal, and UK government agencies, forty percent of respondents named increasing stakeholder engagement as their number one communications objective this year. Better communication strategies lead to better stakedholder engagement, and more importantly, better engagement leads to more mission …
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2014-06-26 14_22_18-Is there a better way to celebrate the 4th of July than...

We’re excited to celebrate Independence Day tomorrow! This week government organizations across the U.S. are sending updates to commemorate the holiday. Check out some of the messages public sector organizations have been sending (both this year and in the past) to engage their stakeholders in new ways. And don’t forget to sign up to receive …
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