A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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Are you still measuring and delivering to the goals put in place when you launched your current digital channels? That was the first challenge posed to attendees at the 5th Annual UK Government Communications Conference. At this year’s event, speakers across European, Central and Local government gathered to share strategies to delivering and measuring the …
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In 2014, new office holders and their communications teams will find new opportunities and challenges when they leave the campaign trail or the nomination hearings and take office. As you begin your new positions, you can expect to be flooded with action items, but what about your communications? You’ve spent months reaching out and connecting …
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Google’s at it again, redefining Gmail and the inbox experience. For public sector communicators, that means new opportunities and a whole lot more reason to boost their best practices. On October 22, 2014, Google launched Inbox, an email app designed to do what many email users have struggled to do for years: organize emails and …
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Ebola has arrived in the United States, bringing with it endless questions from the public and fear about what will happen next. Local, national and international news media outlets are devoting hours of coverage to Ebola “what ifs.”  So it’s inevitable that along with that coverage comes the dark side of communications: rumors and misinformation. …
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Last month, public sector leaders from around the country gathered to discuss the latest in best practices and trends across digital government. We’ll be bringing you the best of the best, and some of the hot topics taking over the public sector, pulled straight from these conferences on the blog (check out our last post …
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By Dave Worsell, Managing Director of GovDelivery Europe I’m proud to have been part of techUK’s Public Sector Board (PSB) operations committee during the creation of their Three Point Plan to transform public services.  As Managing Director of GovDelivery Europe, an SME supplier of Software as a Service (SaaS) digital communication services exclusively for government …
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With over 400 attendees, 1,931,458 Twitter impressions and 8 compelling speakers, the 8th Annual GovDelivery Federal Communications Summit was all about data. However, it was not just about the velocity or volume of data that government has at their fingertips, it was about the relevant capacity in how government organizations can leverage and connect precise data …
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Data is a four-letter word that has great power in its potential to unlock significant value for government communities. By applying advanced analytics to proprietary knowledge, government agencies are harnessing the power of information to make things better for everyone. Open data is accessible public data that people, companies, and organizations can use to launch new …
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On October 14, less than two short weeks from now, one of the largest gatherings of federal communicators will descend upon the Grand Hyatt Washington in Washington D.C. for GovDelivery’s 8th Annual Communications Summit. Looking to uncover the mystery of how individual agencies can harness data to influence change and get people to act, the …
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Is your organisation trying to increase website traffic? You’re not alone. In a recent webinar, Alison Davies, Web Analytics Manager at ONS and Amish Patel, Senior Client Development Consultant at GovDelivery Europe, detailed the process of outlining a new Web traffic strategy following declining Web visits after launching a new site. Hundreds of government communicators …
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