Your biggest social media questions answered

With the rise in social platforms, multi-networking and complex social media algorithms, how can government organizations drive more traffic to social events and engagement with their social content? That’s the question we aimed to answer during the State of Social Media webinar hosted by Jennifer Kaplan, Product Marketing Manager at GovDelivery. More than 700 public sector…
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Your Customer Experience (CX) Questions Answered

What is customer experience, and why should public sector teams care about it? That’s the question we aimed to answer in a session last week with Tim Hudak, Public Affairs Specialist at the U.S. Department of Veterans Affairs, and Bonnye Hart, GovDelivery’s Manager of Digital Engagement Services on meeting the needs of modern citizen customers. Over 200 public sector…
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