Actionable Data: The key to your every CX challenge

By Daniel Vasey, Sr. Market Development Strategist If your organization isn’t leveraging data to drive your customer experience, we’ve got good news. Last week’s DigitalGov Citizen Services Summit combined all the latest data research and thought leadership into a jam-packed, information-rich conference. DigitalGov took a different, more actionable spin on the data trend by examining how data…
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Digital Engagement Series: Build your brand

You have learned how to create and implement organizational objectives and develop a target audience. The next step is to unfold your brand. Step three of the public engagement series will give you a better understanding of what branding means to government organizations and how to set a foundation for all marketing endeavors through branding….
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California Public Information Officers (CAPIO) Conference Recap

By Thao Hill, Director of Strategic Accounts GovDelivery was honored to sponsor and attend the 2015 California Public Information Officers (CAPIO) Conference in Long Beach earlier this month.  In the spirit of the Grand Prix, which took place the same week, the theme of the conference was “Grand PIO – Moving our Communities Forward.” Everyone…
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