A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
Header

Author Archives: GovDelivery

By Michael Bayliss-Brown, Public Sector Sales Consultant How the Ministry of Defence (MoD) can streamline digital communications to engage the public, increase efficiency, improve effectiveness and achieve cost savings. The Guardian recently hosted a live chat regarding digital transformation at the Ministry of Defence (MoD) to uncover the innovation, transparency and citizen engagement at work within the …
Read more

By John Simpson, Engagement Consultant The use of social media by government organizations as a means to better reach the public is more often becoming standard practice. Guidance from resources like HowTo.gov and lessons from events like the Boston Marathon Bombing have taken the use of social media from “should” to “must.” However, the rush …
Read more

GovDelivery client King County, Washington recently kicked off a new mobile communications initiative to spread the word about their healthcare offerings and services. Here is a guest post from King County on how text messaging is helping the organization reach more people.  An innovative new texting program is making it a little easier to find …
Read more

5 Reasons to Start Blogging Today

November 20th, 2013 | Posted by GovDelivery in Compelling Content | Weblogs - (0 Comments)

By Amy Larsen, Client Success Consultant Sometimes, finding the right communication channel to best connect with stakeholders can be challenging for government organizations. You might have stories or news that you’d like to share, but the content doesn’t neatly fit in the press release category, isn’t quite dynamic enough for a newsletter, and wouldn’t be …
Read more

Integrating Drupal with GovDelivery

November 18th, 2013 | Posted by GovDelivery in Tech | Usability | Web 2.0 | Web/Tech - (0 Comments)

By Rishi Vajpeyi, Solutions Consultant Among content management systems—software that enables publishing, editing and modifying content on a website—Drupal continues to be a major player in the public sector space following its widespread adoption by the White House, Small Business Administration, House of Representatives, Department of Energy, and Department of Education, to name just a few customers.  In …
Read more

By Ryan Kopperud, Content Editor It’s no secret that government organizations are large, complex, and ever-changing institutions. But what can be a secret is how those huge organizations responsible for communicating with hundreds of thousands of people, do so in a unified and effective way. With a wide variety of information to communicate and needs …
Read more

By Amy Larsen, Client Success Consultant Time is something that communicators never have enough of when it comes to their work: building their audiences, managing their brand, staying current with content, meeting the demands of their stakeholders, etc. Many times the government communicators I work with are  balancing an ever-expanding task list between a few key team …
Read more

By: John Simpson, Engagement Consultant, GovDelivery September is National Preparedness Month, an initiative developed by the Federal Emergency Management Agency (FEMA) in the wake of 9/11 to help citizens better prepare themselves and their communities for emergency situations. Thousands of individuals and organizations from across the country take part in awareness activities and training events …
Read more

By Steve Ressler, Founder of GovLoop Innovation is the hot buzzword.  From local government innovation officers to a deputy CTO in charge of innovation, governments are more and more focused on innovation. But how do you really make innovation happen in government? What are the missing ingredients? I thought I’d take a stab at an answer so …
Read more

By Richard Fong, Technology Project Manager Moderate impact. Low impact. Collision. Cleared. If you travel on highways anywhere, wouldn’t it be nice to have these types of messages delivered to your email or phone so you could anticipate a change in your route and save time? With some cool technology, the Washington State Department of …
Read more