A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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For the elderly and people with disabilities, snowstorms can mean being trapped at home unable to get to work, to the food store, to the pharmacy, or have the mail delivered. It can mean that for days, you’re stuck alone in your home fearful of what might happen and that the stability of your health …
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The Port of Tacoma was looking for a digital communications solution to deliver relevant information to its stakeholders, and increase the number of those stakeholders that it was able to quickly and easily reach. Using GovDelivery, the Port of Tacoma overcame challenges in deliverability, automation and integration with internal systems. The GovDelivery Communications Cloud is now …
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By Amy Larsen, Client Success Consultant When I talk with state and local government organizations that are interested in communicating more with the public, there is a usually a pretty consistent idea on what kinds of information should go out to citizens. Far and away the messages we see most frequently from state and local …
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Which messages coming from the public sector made the greatest impact in 2013? What topics saw increased interest from the public? Which government organizations reached more people than ever by networking with their peers? Our year-in-review digital communications reports take a look at the 6 billion messages sent out by government organizations to sum up …
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A recent Guardian article highlights how local authorities are ideally placed to improve citizens’ lives through proactive public engagement. This article focuses specifically on smoking cessation and how local authorities have diverse resources that enable them to both protect children from the harms of tobacco and encourage smokers to quit. The article focuses on five approaches …
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No matter how hard I try, I can’t help but be a fan of reality competition shows. Dancing with the Stars, The Voice, Big Brother…you name it, I’ll probably admit to watching it. The “secret sauce” in these shows that makes them so addicting for me is the component of audience participation. On Dancing with …
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GovDelivery client King County, Washington recently kicked off a new mobile communications initiative to spread the word about their healthcare offerings and services. Here is a guest post from King County on how text messaging is helping the organization reach more people.  An innovative new texting program is making it a little easier to find …
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Congratulations to Carl Haggerty for winning the Leadership Excellence award from the Guardian’s Public Leaders Network! Haggerty is the Digital Communications Manager at GovDelivery client, Devon County Council. He champions and develops the digital agenda within the council and oversees the council’s corporate web presence and intranet. We were lucky to have him as one …
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Achieving cost savings, citizen engagement, and more effective services in their communities 2013 was a transformative year for the adoption of innovative technology in government. And some GovDelivery clients were at the forefront of these technology movements. Last week, Government Technology announced the winners of the 2013 Digital Cities awards. Coordinated by the Center for …
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How a Police Department established an online following more than eight times the size of their city’s population It’s not every day that a small police department makes an impact in their community and across the world through digital communications, but that’s exactly what’s happening in Brimfield, Ohio. The Brimfield Police Department (PD) has a city …
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