A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
Header
Partner with other organizations

Most people understand the power of professional networking as individuals, yet surprisingly few recognize its potential on an organizational level. As a public sector employee, you might partner with dozens of other organizations on a regular basis for a variety of important initiatives; but if you aren’t also harnessing the power of those partnerships through strategic …
Read more

iStock_000055537110_Large

Whether it’s website content, online forms or digital services, if you aren’t converting browsers into engaged audiences members, you are missing out. In our previous blog post, “Build your audience first: 7 ways to grow your reach for greater impact,” we outlined seven easy and efficient ideas for making the most of your digital communication …
Read more

top initiatives

Transportation is evolving – and there was no better place to watch advancement in the industry take place than the Transportation Research Board (TRB) Annual Event in Washington D.C. This year, GovDelivery met with hundreds of public sector transportation professionals across all levels of government and received nearly 100 survey responses on technology trends to …
Read more

crowd of people

Delivering a great citizen experience starts with building an audience to receive it. Fortunately, numerous digital channels and strategies exist to help you grow your reach and make an impact – here are just a few.    Public sector organizations are using digital communications to transform the citizen experience in a variety of ways, whether …
Read more

Analyzing business growth

If you’ve read any of the articles looking back at the best of 2014 or anticipating 2015 trends as we close out the year, you know that open data, unsurprisingly, is a hot topic. GovDelivery was even in the news with our acquisition of open data champion, NuCivic, in December. It’s clear that open data …
Read more

iStock_000051709750_Small

7 + billion messages sent, 52 new customers, 15 domestic and international events, and a major redesign on our core platform all add up to a very busy 2014 at GovDelivery! We joined forces with many new clients across the U.S. and Europe to deliver better communications and improve citizen interactions, and we even acquired a …
Read more

2014-12-19 11_05_02-61141 GovDelivery DNR infographic_proof 1.pdf - Adobe Acrobat Pro

What happens when you bring together government agencies from 48 states in one place to talk about digital outreach? As it turns out, a lot of insight. GovDelivery had the opportunity to attend and present on digital outreach strategies at the Recreation Boating and Fishing Foundation (RBFF) 2014 State Marketing Workshop last week in Atlanta, where communication …
Read more

nucivic-govdelivery

I have met some amazing people during my years serving government.  One that really stands out is Andrew Hoppin.  In 2010, when Andrew was CIO of the NY State Senate, another Andrew I greatly admire, Andrew Rasiej (founder of the Personal Democracy Forum), encouraged me to meet Andrew Hoppin. Andrew H. (got to keep the …
Read more

Engage Social

Recent policy updates could mean the end of organic social media marketing on Facebook. Find out how you can shift your digital strategy so you don’t miss a beat.      Last November, Facebook announced that beginning in January of 2015, it will limit the amount of “overly promotional” posts that show up organically in …
Read more

UKComm14_11 Nov_075

Are you still measuring and delivering to the goals put in place when you launched your current digital channels? That was the first challenge posed to attendees at the 5th Annual UK Government Communications Conference. At this year’s event, speakers across European, Central and Local government gathered to share strategies to delivering and measuring the …
Read more