A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
Header
Abhi

By Abhi Nemani, Civic Innovator-in-Residence at GovDelivery  As a student of civic technology for some years now, it’s rare that I come across numbers that stun me. I’ve grown accustomed to typical facts and figures echoed by players in the space: X engaged users, Y partner governments. Typically, you’ll see some breakouts but, like many things, …
Read more

Award Cup

A company is only as good as the work of its clients, and we couldn’t be more impressed with the amazing work our GovDelivery clients have done over the past year. Public sector organisations are harnessing the power of digital communications and using it to engage their stakeholders in innovative, highly effective ways like never …
Read more

By Lucas Pillman, Technical Implementation Consultant at GovDelivery Government communications that use the “COPE” mentality (create once, publish everywhere) not only survive but thrive with their audiences. By publishing content to multiple channels at once, public sector organizations can make sure that important information is always in front of their stakeholders no matter where they see …
Read more

2014-06-09 15_50_26-Summer Countdown Flyer.pdf - Adobe Acrobat Pro

We’ve highlighted many local government organizations using digital communications to increase the effectiveness of their programs on our blog. Some are capitalizing on the use of storytelling to connect their mission to their messages and better engage stakeholders. Others, like Prince George’s County Public School District are using new mobile technology such as SMS/text messaging …
Read more

Awards-Small

We know that gold stars don’t hold the same appeal today as they did when you were a kid, but there’s no shame in striving for the adult equivalent. Getting recognized for good work is always important. As a government organization you do essential, impactful work on a daily basis with less glamor and a tighter budget …
Read more

emailme

Recently we held a webinar with Martin Done, Service Director Communications and Marketing and Sarah Lay, Senior Digital Officer of Nottinghamshire County Council to discuss the Council’s new branding efforts and outreach to drive avoidable contact and channel shift initiatives. You can watch a replay of the webinar here.  Due to an overwhelming number of …
Read more

2014-06-03 14_35_38-acgov.org_government_acdata_documents_whitepaper.pdf

In 2009, the White House launched its Open Government Initiative, with a goal of promoting transparency and increasing the efficiency of government, which included making public data available for use in new programs and applications. Since then, organizations from NASA to the City of Houston to the State of Colorado have been hosting hackathons to …
Read more

2014-05-28 12_17_09-www.govdelivery.com_pdfs_Infographic_7-website-trends.pdf

We all know the saying “you’ll never have a second chance at a first impression.”In the digital age, your website is like the face, voice, and hands of your organization, so it’s important that you invest the time into making that first impression count. As a government agency, your website plays a crucial role in …
Read more

emailme

Recently we held a webinar with Martin Done, Service Director Communications and Marketing and Sarah Lay, Senior Digital Officer of Nottinghamshire County Council to discuss the Council’s new branding efforts and outreach to drive avoidable contact and channel shift initiatives. You can watch a replay of the webinar here.  Due to an overwhelming number of …
Read more

By: Dan Slee Originally posted on The Dan Slee Blog It’s always good to see slow burning success… and even more so when it comes for people who have worked hard on it. John Fox spent a fair chunk of time at Sheffield City Council on a range of projects and working to get customer services …
Read more