A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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By Angela Marinello, Implementation Specialist at GovDelivery We know that email is at the core of an effective communications strategy, but in the age of digital overload it’s tough to make your emails stand out in a crowded inbox. So, how do you craft more engaging and effective emails for your stakeholders? Here are four …
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digital

By: Nick Halliday Originally posted on Govloop  It is a fairly standard challenge to be asked to make an organisation ‘go digital’. Or more specifically make the people working there use digital tools and engagement techniques.  At an interview one of the most common question is ‘can you give an example of how you got the press …
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By Amy Larsen, Client Success Consultant at GovDelivery Social media can be a beautiful thing. With unlimited possibilities for connections with billions of people worldwide, friendships can be strengthened, families can connect across the globe, and loyal customers can become raving fans, even friends, of your organization. But like most things, social media has a …
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With any government program, project, or initiative, you can’t just rely on an “if you build it, they will come” strategy. If nobody knows about your initiatives or projects, they can’t make a difference. To be truly successful at your job to drive engagement with these programs, you have to capture people while they are …
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At this year’s annual Digital Communications Tour stop in Washington DC, officials from three government agencies presented to hundreds of their peers on the latest innovations in digital communications in federal government. Below is a snapshot from the panel session highlighting Kent Politsch, Chief of Public Affairs for the USDA Farm Service Agency (FSA), and …
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Abhi

By Abhi Nemani, Civic Innovator-in-Residence at GovDelivery  As a student of civic technology for some years now, it’s rare that I come across numbers that stun me. I’ve grown accustomed to typical facts and figures echoed by players in the space: X engaged users, Y partner governments. Typically, you’ll see some breakouts but, like many things, …
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Award Cup

A company is only as good as the work of its clients, and we couldn’t be more impressed with the amazing work our GovDelivery clients have done over the past year. Public sector organisations are harnessing the power of digital communications and using it to engage their stakeholders in innovative, highly effective ways like never …
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By Lucas Pillman, Technical Implementation Consultant at GovDelivery Government communications that use the “COPE” mentality (create once, publish everywhere) not only survive but thrive with their audiences. By publishing content to multiple channels at once, public sector organizations can make sure that important information is always in front of their stakeholders no matter where they see …
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We’ve highlighted many local government organizations using digital communications to increase the effectiveness of their programs on our blog. Some are capitalizing on the use of storytelling to connect their mission to their messages and better engage stakeholders. Others, like Prince George’s County Public School District are using new mobile technology such as SMS/text messaging …
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