A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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In her presentation, “Unitary Government Success Story: Southampton City Council,” at this year’s annual UK digital communications event, Communications Manager Rosanna Coppen shared the story of Southampton City Council’s journey to creating a successful email marketing program.  Prior to switching to the GovDelivery system in July of 2012, all of the Council’s group emailing was …
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For the elderly and people with disabilities, snowstorms can mean being trapped at home unable to get to work, to the food store, to the pharmacy, or have the mail delivered. It can mean that for days, you’re stuck alone in your home fearful of what might happen and that the stability of your health …
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The Port of Tacoma was looking for a digital communications solution to deliver relevant information to its stakeholders, and increase the number of those stakeholders that it was able to quickly and easily reach. Using GovDelivery, the Port of Tacoma overcame challenges in deliverability, automation and integration with internal systems. The GovDelivery Communications Cloud is now …
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According to a recent article by Nextgov, “cities hold the largest share of government data in the U.S., covering everything from liquor licenses to teacher performance reviews, but only a handful of cities have released that data to outside researchers and app developers.” This Nextgov article is one of many addressing the use of open …
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By Amy Larsen, Client Success Consultant When I talk with state and local government organizations that are interested in communicating more with the public, there is a usually a pretty consistent idea on what kinds of information should go out to citizens. Far and away the messages we see most frequently from state and local …
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In October of 2012 the UK government launched a new website, Gov.UK, which was designed to host all of the central government’s information in one spot. Neil Williams, Product Manager at Gov.UK, spoke about the strategy and process behind building the website in his presentation “Government Digital Service: Gov.UK” at this year’s UK digital communications …
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By Dave Worsell, Director, Government Solutions, GovDelivery UK 2013 has flashed by. It’s been a busy year for the GovDelivery team and we’re delighted to have welcomed a very large number of new clients the past year including HMRC, Office for National Statistics, Devon, Birmingham, Thurrock, Stockport, Rotherham, Vale of Glamorgan… in fact far too …
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I’m one of those people who watch the Super Bowl for the ads. And I’m not alone. In a survey released by USA Today, 78% of Americans look forward to the Super Bowl commercials more than the game. And who can blame us? Super Bowl ads over the years have been iconic. Contently wrote an …
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88% of marketers believe that email marketing does or will produce a return on investment (ROI) for their organization, according to a recent MarketingProfs article. According to the same article, nearly two-thirds of marketers surveyed also say that email is at the core of their business.  With the steady attention to emerging social media platforms …
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