A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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What are the top priorities for government communications in 2014 at the federal and local levels? This is the question we posed to 350 government communicators. Take a look at what they said about focusing on results, implementing multichannel strategy, and increasing outreach in this infographic, or grab a copy of the federal government report …
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Have you seen the movie “Her” starring Joaquin Phoenix? In the movie, set in 2025, Phoenix plays a guy named Theodore, a lonely introverted man going through a divorce. Don’t worry, I won’t give anything away if you haven’t seen it yet. The part I want to highlight revolves around Theodore’s job. Theodore works for …
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By Ryan Kopperud, Content Editor – GovDelivery Status quo methods of digital outreach often result in status quo audience growth results. Engaging a new and different audience requires innovative tactics, taking chances, and having some fun. At GovDelivery, we offer a wide variety of solutions that help organizations expand their reach to all kinds of …
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See original post on GovLoop. Guest Post by: Derek Belt, Social Media Specialist – King County, WA Have you watched somewhat helplessly these past few months as your Facebook interactions dropped rapidly? Has the “reach” of your posts dipped as low as you’ve ever seen it, no matter how great your content is? It’s not your …
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By the GovDelivery Security Team As a government communicator, you know your organization is constantly in the spotlight, and a phishing scam causes one fire you hope you never have to put out.  But when you operate with a high profile, you’re much more likely to become a target for phishers and spoofers. Here are …
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Our digital communications tour is in full swing! Over the last month we’ve visited Oakland, CA and Austin, TX, sparking conversations on the value of technology, outreach, and communications in government, as well as strategies to increase that value. We’ve hosted many innovative, successful speakers, from private sector thought leaders with successful social media start-ups …
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As consumers, we expect smooth and simple experiences from online retailers. In many cases, the same expectations occur in government. Federal and local governments have an opportunity to meet and exceed these expectations by using digital communications technology to its fullest potential. The Presidential memorandum, “Digital Government: Building a 21st Century Platform to Better Serve …
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This post is a continuation from last month’s blog answering some of the questions we received during and following our Citizen Engagement webinar with insights from Ruthbea Clarke of IDC Government Insights and Mary Yang of GovDelivery. In the last post, we were able to compile the responses to questions answered during the webinar. Here …
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Guest Post by: Lynn Wehrman, President & Test Management Team Director, WeCo As the President of a small, mission-based start-up, I’m often asked what led me to leave a comfortable government position to pioneer a company in a field that is only just emerging, covering a need that few companies understand: electronic accessibility.  While the …
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The quality of local digital services varies wildly but there is huge potential in technology for the public sector
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