A blog about digital government, communications, citizen satisfaction & engagement, GovDelivery, and other e-government issues
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By Scott Burns, CEO & co-Founder, GovDelivery In the private sector, we take for granted that effective communication is a mission critical function.  It’s a matter of survival.  If a company has a good product or service, but can’t explain it well, the company goes under.  It’s that simple.  In the public sector, the value …
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