Download the PDFGovDelivery Email and Digital Subscription Management
– State Government Client Case Study
Client: The Oregon Department of Human Services (DHS) (www.oregon.gov/DHS/index.shtml)
The Oregon Department of Human Services (DHS) mission is "assisting people to become independent, healthy and safe." GovDelivery® email Subscription Management advances the department's mission by letting Oregonians stay informed on issues that affect their quality of life by signing up for automatic email updates on the topics that matter most to them.
OREGON DHS'S NEEDS
- Use the website to deliver information to citizens in a time-efficient manner.
- Allow stakeholders the ability to subscribe to very specific items on their website.
- Save the department money.
Oregon DHS selected GovDelivery, a web-based solution that monitors websites for content updates and automatically generates email alerts when changes are detected on designated web pages. Delivering items electronically (vs. physically) saves the department money by eliminating printing, postage, and handling fees.
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"We're making it easier for people to get the information they want from the Department of Human Services, while saving time and money. And we're putting our customers in charge of managing the information they get."
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- Cindy Becker Deputy Director, Oregon DHS |
RESULTS
Since launching GovDelivery in July 2004 Oregon DHS has:
- Signed up more than 14,000 subscribers with an average of 8 subscriptions per subscriber.
- Sent more than 6 million emails to subscribers.
- Developed the ability to deliver timely communications to subscribers at a reduced cost.
- Incorporated more than 180 specific subscription items including:
- HIPAA Task Force Agendas and Minutes
- Mental Health Training Calendar
- Open Bids
- OHP Provider Announcements
GovDelivery, Inc. is the world's leading provider of government-to-citizen email and wireless communication solutions designed specifically for the public sector and is used by organizations worldwide, including the U.S. Departments of Labor, State, Agriculture, and Commerce, U.K. Parliament, Norwich City Council (U.K.), Washington D.C., California Department of Insurance, Oregon Department of Human Services, Macomb County (MI), City of St. Paul (MN), and many more.
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