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For government communicators and IT professionals, driving traffic to the website is one clear metric that can be tracked and analyzed over time as a measure of success. And, with Google Analytics and similar tools, you can point to increased Web traffic as part of your success as an IT professional or communicator. But in … Read more

By Richard Fong, Technology Project Manager Nestled in Southern California just south of Joshua Tree National Forest is Coachella Valley, which includes the Salton Sea. With an average annual rainfall of three inches, water is a vital resource. In 1918 the Coachella Valley Water District (CVWD) was created to “protect and conserve local water sources.” … Read more

Emergency communications is a critical process to get right. It literally is the difference in saving more lives when a disaster strikes. So, what exactly is the one-two punch needed to be truly effective when communicating with the public during emergencies? Maximum outreach plus multichannel distribution. This combination is an absolute necessity for today’s emergency … Read more

By Richard Fong, Technology Project Manager Moderate impact. Low impact. Collision. Cleared. If you travel on highways anywhere, wouldn’t it be nice to have these types of messages delivered to your email or phone so you could anticipate a change in your route and save time? With some cool technology, the Washington State Department of … Read more

Co-written by Anne Doucot and Mary Yang In my last post, I talked about how reaching the maximum amount of people that you can during an emergency can be the difference in saving more lives. And if you’ve been following along in the last couple of posts and podcasts from this series so far, you’ve … Read more

In my last post, I discussed how a siloed communications system doesn’t work in emergency communications. The term, silo, refers to departments within an organization working separately with little to no communication with each other. For example, in the public sector, emergency notifications are typically handled separately from the communications team. Taking full advantage of … Read more

As a government professional, chances are you know a thing or two about emergency notifications. It’s a critical tool that is an absolute necessity as a means to communicate effectively with the public in times of emergencies. However, what you may not realize is that using a single platform system to manage your emergency communications … Read more

By Amy Larsen, Client Success Consultant at GovDelivery Today’s government communicators are tasked with staying on top of the latest communication trends to create and deliver messages or content that stakeholders want to receive.  And we all know the only way to determine success is if we measure it, which means government communicators end up … Read more

Among the vast majority of choices that are available to us on a recurring daily basis, the idea of choosing             “correctly” can seem exhausting and never-ending.       “Sushi or that amazing taco salad at that one place around the corner?” “Should I send the kids to public or private school?” “When is the best time to … Read more

A few weeks ago, the City of Moore was hit by a devastating EF5 tornado that took lives and caused mass destruction in the heart of Oklahoma. In the wake of this unprecedented tragedy, there was a huge influx of information that needed to be communicated to the citizens of Oklahoma, including recovery progress, organizing clean … Read more