Success Stories

We're thrilled to have a tool that allows us to enhance communication and provide improved citizen service. When dealing with something as significant as traffic incidents and closed roads, it is critical that we get information out in a timely manner – and the email alerts and dynamic widgets help us accomplish this. This real-time information sharing is critical to keeping the public informed and empowered to make smarter travel choices.

-Helen Rix, Deputy Website Manager, Highways Agency

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Scalable and Predictable

As the world’s leading provider of government-to-citizen digital communication solutions, GovDelivery has experience and knowledge to work with agencies and departments of any size. From municipal public works departments to state health departments to federal security agencies, GovDelivery can design the solution that best fits the needs of the government organization.

As governments look for more robust communication channels, GovDelivery’s solutions deliver:

  • Social Media Integration: Links popular social media sites like Twitter® and YouTube® into the existing email communication strategy, growing large audiences through their preferred channels.
  • Text Messaging Solutions: From translating emails to SMS, to sending direct text messages for critical communications, GovDelivery has the solutions. And with GovDelivery’s On-Demand SMS (2-way) solution, people can communicate directly with government organizations to learn real-time information such as train and bus schedules or community meetings.
  • Web 2.0 Cross-Promotion: Communication needs to move outside of department silos; government organizations can increase their reach dramatically by cross-promoting with others on the GovDelivery platform. The unique Web 2.0 GovDelivery Network allows organizations to cross-promote related website content and subscription topics with any of the more than 400 public sector entities.

GovDelivery also gives organizations the tools to track usage and ensure communications are achieving the goals of the organization through GovDelivery's Message Analytics. Using the metrics provided by Message Analytics, organizations can understand how people use information and modify content to meet the needs of constituents and stakeholders.

GovDelivery is the world leader in government digital communications because it responds to the needs of its partners with new strategies for improving Web integration and communication. As the needs and expectations of constituents and stakeholders change, GovDelivery stands ready and is flexible to create new integration and solutions for government-to-citizen digital communications.