• Offer stakeholders the convenient option to receive alerts to mobile devices
• Information is not time-critical
• Delivery within 30 minutes is acceptable
• Standard with GovDelivery Digital Subscription Management (DSM) platform (no additional cost)

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• Critical or time-sensitive information must be immediately sent to citizens' mobile devices
• Use native SMS for real-time delivery
• Integrates with the GovDelivery Digital Subscription Management Platform
• Predictable pricing: fixed annual pricing contract

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• Real-time information is requested by individuals (bus routes, upcoming meetings, train schedules, etc.)
• Individuals query a government agency for specific information by texting a short code or keyword
• Integrates with XML feed database (e.g. table)
• Predictable pricing: fixed annual pricing contract

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