Featured Customer
State Department Recruits GovDocs
Office of Recruitment Triples Subscriber Base in 2 Months By Offering Specific Subscription Options
(Excerpt from Washington Technology "Tech Success" Column - January 26, 2004)
The State Department's recruitment office was using an e-mail list application to broadcast messages to people about new jobs, internships, training and related information. The problem, said Diane Castiglione, the State Department's recruitment director, was that everyone who subscribed got the same information.
"If we wanted to say that summer internship applications were now being accepted, it went out to 6,000 people, a good number of whom couldn't have cared less," Castiglione said.
Results from using GovDelivery:
- Went from offering 2 e-mail subscription options to offering over 40 (caters to each citizen's specific interest)
- Tripled subscriber base within three months -- Grew subscriber base from 5,600 at 11/21/04 launch to over 27,000 on 4/1/04
- Sent over 59,342 messages since launch
- Generated more than 19,000 extra visits to the website from subscribers clicking through to website from e-mails
To read the full Washington Technology story follow this link
Visit the State Department website through this link
Product Features
Short Messages Improve Service for Wireless Users
Governments already send thousands of messages to wireless devices every month using GovDelivery. Now, GovDelivery allows governments to offer users special "Short Messages" that fit on smaller screens such as those used in wireless devices. Governments can use this feature for emergency communication (with citizens and internally), time sensitive news updates, and outreach to youth (the highest users of wireless text messaging).
Administrators may designate any subscription item they wish as Short Message enabled. GovDelivery offers a whole range of complementary features for emergency communication including:
- Ability to ask questions and create user profiles to target messages to specific neighborhoods, groups or public safety professionals
- Ability to restrict messages to designated internal groups
Customer Successes
Major Transit System Launches E-mail Alert System
Regional Transportation Commission of Southern Nevada (RTC) Saves Money and Improves Service
Las Vegas, NV - RTC is taking steps to improve communication with the public through improvements and additions to its website.
"We are always working to provide information to the public as efficiently and effectively as possible," said RTC Deputy General Manager Curtis Myles. "By moving to an electronic format, we can provide many more issues with more timely information for a fraction of the cost of a print newsletter."
RTC offers over 75 items for site users including; schedule/route changes, public meetings information, planning projects and job openings.
To learn more about RTC's website improvements, follow this link
Visit RTC's website through this link
Snohomish County Debuts Expanded Online News and Alert System
Better service and greater savings for taxpayers, says county executive Reardon
Snohomish County, WA - Snohomish County Executive Aaron Reardon urged citizens to take advantage of the county's newly expanded e-mail alerts and bulletins system, both because it can better connect them to the county's user-friendly web portal and because it is a less costly, more efficient form of communication.
Read more by following this link
Visit Snohomish County's website through this link
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