Transportation

Delivering accurate and timely alerts to travelers

Transportation agencies are charged with overseeing thousands of miles of roadways, in addition to infrastructure such as bridges throughout their state, region or local authority. As a result, these organizations are responsible for finding the best ways to communicate such situations as road closures and openings, construction projects, driving conditions, and weather updates.

GovDelivery’s automated digital communication system uses email, text messaging, RSS and social media to provide motorists with the very latest updates they need to navigate ever-changing road conditions. Moreover, individuals only receive information for which they have indicated a specific interest.

Agencies are also understandably pleased with GovDelivery’s 98-percent delivery rate – a key point for agencies concerned about reaching all constituents who have requested updates. This, in turn, increases user confidence in the agency and higher rates of customer service satisfaction.