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Success Stories Icon Success Stories | Plant Protection and Quarantine Program grows stakeholder registry by 78% in two months APHIS/PPQ uses GovDelivery to reach people through different communication channels including email and text messages.
Product Literature Icon Product Literature | GovDelivery Digital Subscription Management for Transit Agencies GovDelivery keeps riders up-to-date on the latest route, schedule, and fare information, and other issues that affect their trips on public transportation. It keeps riders informed by proactively sending email or text message alerts when updates occur to specific information, relevant to that individual.
White Paper Icon White Paper | Government-to-Citizen Communications: Utilising multiple digital channels effectively Read how government can use integrated, multi-channel communications to increase access to information and services, improve opportunities for engagement and offer members of the community a choice in how they get their information.

Advanced Reporting

91 percent of online adults use email (Pew Internet & American Life Project), making it the most effective channel for government-to-citizen communication. 

Detailed reporting capabilities are fundamental to enhancing and measuring the effectiveness of communications.  Real-time tracking and reporting from GovDelivery enables system users to view email delivery metrics to ensure communications are achieving desired goals. 

Government-wide results: Over 50 percent of subscribers to federal government content open or click on an email at least once every 45 days.

Email Delivery and Response Tracking

View aggregated and individual email results. See who opened the email and which links subscribers clicked.  Reporting shows aggregated statistics and which items generated the most subscriber interest.

GovDelivery Email Delivery Metrics

  • Email messages sent and delivered
  • Recipients who opened each email and clicked through content on website
  • Links generating the most activity
  • Deliverability data