Text Messaging
Citizens are constantly on the move and have come to expect to stay connected and receive information on their mobile devices. 48% of the public use text messaging as a way of communicating and getting the most up-to-date information.
With the right text messaging service government organizations can enhance proactive communication and citizen satisfaction.
Email-to-SMS
- Email is automatically converted to SMS and sent to subscriber's mobile device.
- Available for use with standard GovDelivery Digital Subscription Management platform at no additional cost.
- Example Use: Health Information. Receive the "Health Tip of the Day" from HHS or "How to Reduce Spreading the Flu" from CDC.
Direct SMS
- Critical information is sent in native SMS and received by subscriber in real-time.
- Integrates with GovDelivery digital communication solution.
- Example Use: Emergency Alerts. Receive alerts for snow emergency, severe weather, evacuations, earthquake, homeland security, or crimes near your zip code.
On-Demand SMS (2-way)
- Individuals send a text message to query specific information from an organization and receive a quick, automated response.
- Integrates with XML feed database (e.g. table).
- Example Use: Transit Schedule / Status. Text "BART 12th" to 878787 and receive arrival time of the next two trains on any route passing through the 12th Street station.
