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The City of Kirkland, Washington Presents:
"Connecting with Citizens through Email and your Website: City of Kirkland & WSDOT Case Study"
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Thursday, April 30, 2009 (8:30am - 11:45am PDT)
Kirkland City Hall – Council Chambers
123 5th Avenue
Kirkland, WA 98033

Join your peers to discuss improving communications during a budget crisis, doing more with less, and digital communication best practices. Network with local contacts from cities, counties, state and transit agencies.

This event is a unique opportunity to gain insight and participate in a roundtable discussion with other Washington attendees.

At this seminar you will learn:

  • What agencies are doing to improve citizen communications and information sharing
  • The future of information sharing through "Networking" with other agencies
  • Best practices and trends in email and digital communication, privacy, and security
  • Also, network with peers and learn from leading agency case studies

Who should attend:

  • Communications and Public Affairs Staff (City Manager, County Administrator, PIO, Department Heads and others)
  • E-Government Team Members (Web Managers, Web Content Managers, and others)
  • Information Technology Staff and Webmasters (CIO, CTO and others)

Space is limited so please register early!

Agenda

8:00am - 8:30am Registration & Continental Breakfast
8:30am - 8:45am

Welcome & Introductions
Brenda Cooper, Information Technology Director

8:45am - 9:45am

Kirkland's E-Communications : Using your website to reach customers
City of Kirkland IT Department
Brenda Cooper, Information Technology Director
Rob Mullin, Webmaster

  • About the City of Kirkland
  • City Communication and Website Priorities (Email, Video, etc)
  • Challenges - Then & Now
  • Objectives & Results - key metrics
  • Demonstration of the City of Kirkland's subscription service

City of Kirkland's Internal Users: How City Departments Use the tools
City of Kirkland Departments (TBD)

9:45am - 10:00am

Break

10:00am - 10:45am

Washington Department of Transportation (WSDOT): GovDelivery Implementation Project Overview
Jim Culp, Web Coordinator, WSDOT

  • Project Implementation Overview
  • Benefits & Uses
  • Objectives & Results
  • Q&A
10:45am - 11:45am

GovDelivery Training Session: Best Practices & Product Updates
Sara VonBargen, Senior Implementation Manager

  • Optimizing GovDelivery on your website: best practices
  • New Product Features
  • Q&A

If you have questions or comments, please contact:
Jennie Olson, Director of Marketing
651-757-4111
jennie.olson@govdelivery.com.

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