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e-Government incorporates various Web 2.0 technologies and channels to improve communication, better serve and engage the public. Blogs, social networks, and other Web 2.0 technologies are channels citizens use to find information today. The public expects to find information this way, and expects to find e-government services this way also.
Social media and Web 2.0 technologies such as YouTube, Facebook and blogging should be part of an integrated communication strategy. Agencies leveraging Web 2.0 technologies reach more people and give citizens improved service and access.
Web 2.0 services and technologies are transforming the Internet into a set of connected-communities which allow people to interact with each other in new and distinct ways.
Bill Shrier
CTO, City of Seattle
GovDelivery's Web 2.0 Collaboration Module enhances communications, improves cross-agency collaboration and improves promotion of government services.
GovDelivery Web 2.0 Collaboration Module Features:
For more information, click here or contact GovDelivery at 1-866-276-5583 or info@govdelivery.com.
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