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Innovative Approaches to Resident Communications:
St. Paul and Ramsey County Case Studies
January 2007

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City of Riverside Case Study
May 2007

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Emerging Trends in Public Health Communications:
CDC and Minnesota Health Case Studies
May 2007

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Trust & Control: Emerging Trends in Digital Communication
June 2007

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CDC Case Study
June 2007

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FCG Best Practices Series
How to Improve Citizen Satisfaction and Increase Website Usage Through Digital Subscription Management
December 2007

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FCG Best Practices Series
Email Communication & Web 2.0: Agency Collaboration and Service to the Citizen
FEMA Case Study
March 2008

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