By Function

Department of Defense

The Department of Defense (DoD) implemented GovDelivery digital communication solution in July 2007 to improve communication within the department and with outside stakeholders. Since this time, DoD has been proactively communicating with nearly 60,000 subscribers on 28 unique topics. In 2009 alone DoD sent more than 106 million personalized messages to subscribers.

National Guard Bureau

The National Guard Bureau (NGB) implemented GovDelivery Digital Communication Management in February 2009 as a more efficient and cost-effective way of delivering its official publication, On Guard, to over 330,000 guard members. Since this time NGB has utilized multiple communication channels, including social media and web 2.0 tools, to reach an expanded audience.

• National Guard follows proactive path to share messages with larger audience
• NGB Use Case

Department for Energy & Climate Change (DECC)

The Department of Energy and Climate Change (DECC) was created to bring together energy policy with climate change mitigation policy. DECC leverages GovDelivery Digital Communication Management to deliver important updates on legislation, energy markets and emerging technologies.

• DECC Use Case

Met Office

The Met Office uses GovDelivery’s digital communication platform to inform subscribers of changes to important Met Office web pages. The service allows subscribers to stay up-to-date at times of severe weather through its fully-automated and time-critical Severe Weather Warning service. In addition to the latest weather warnings, users can also subscribe to receive alerts on the latest news or the latest job vacancies.

• Met Office Use Case

Texas Commission on Environmental Quality

The Texas Commission on Environmental Quality began an initiative to provide Texas with more accessible and open information. Launching GovDelivery Digital Subscription Management was at the core of this intiative, allowing anyone with an email address to subscribe to and receive automated email alerts on more than 130 topics including agency rulemaking, commission meetings and actions, and publications and newsletters.

• Texas Commission on Environmental Quality Overview

U.S. Health & Human Services

The U.S. Department of Health & Human Services (HHS) utilizes multiple communication channels to expand its reach in alerting citizens to major medical and health-related issues. HHS (PandemicFlu.gov) became the first GovDelivery client to create a dynamic widget that streams a ‘mash-up’ of up-to-date information on flu-related updates from HHS, CDC and the World Health Organization (WHO).

Minnesota Department of Health

The Minnesota Department of Health (MDH) is one of the top state health departments in the country. To further their mission to protect, maintain, and improve the health of all Minnesotans, MDH looked to email to keep citizens informed about critical health information. GovDelivery Digital Communication Management met the department’s need to communicate time-sensitive information to citizens quickly and efficiently, while saving the department money.

• MDH provides healthy exchange of ideas and information

Federal Emergency Management Agency (FEMA)

Since September 2007, the Federal Emergency Management Agency (FEMA) has been offering email updates to reach thousands of people when urgent situations arise. To reach citizens in a specific region or location, FEMA utilizes GovDelivery's filter or query feature, allowing the agency to collect not only a subscriber's email address, but their zip code as well. With Hurricane Gustav set to make landfall in early September 2008, FEMA utilized its email subscription service to inform 10,000 subscribers in six Gulf Coast states of hurricane‐related updates.

• FEMA Adds Valuable Tool for Emergency Communications

Disability.gov

Disability.gov is a website managed by the Department of Labor’s Office of Disability Employment Policy (ODEP) that contains disability-related resources on programs, services, laws and regulations to help people with disabilities lead full, independent lives. ODEP uses GovDelivery to leverage email and innovative Web 2.0 technologies to support its mission of connecting people with disabilities with the resources they need to fully participate in their communities.

• Cross-promotion of messages helps Disability.gov enhance lives, encourage independence

Bay Area Rapid Transit (BART)

San Francisco Bay Area Rapid Transit (BART) implemented GovDelivery Digital Communication Management in April 2008 as an economical and easy-to-implement solution to improve communication with riders. BART has since sent more than 5.3 million email and text message alerts to its 95,000+ subscribers.

Dallas Area Rapid Transit (DART)

Dallas Area Rapid Transit (DART) offers riders the ability to receive email and text message alerts on more than 150 topics including bus and rail schedules, construction updates and service disruptions.

Colorado Department of Transportation

Colorado Department of Transportation launched GovDelivery's digital communication solution in an effort to expand its use of multiple communication channels and provide more real-time information to the traveling public. GovDelivery Digital Communication Management allows Colorado residents to receive the information they are interested in and help them prepare for travel delays and construction.

Wyoming Department of Transportation (WYDOT)

Wyoming Department of Transportation launched a new addition to its popular 511 Travel Information Service allowing motorists to let the system contact them, reducing the number of times they need to check the 511 system. The alerts are delivered through GovDelivery Digital Communication Management and allow travelers to receive automated notifications of road closures and opening, as well as certain other travel alerts, via email and text messaging.

• Wyoming DOT efficiently reaches drivers with 511 Notify travel alerts

Highways Agency

The Highways Agency (HA) is responsible for England’s strategic road network – managing traffic, tackling congestion, informing road users, improving safety, minimising adverse impact on the environment and more. HA utilizes its website and multiple communication channels, including email and social media, to reach the largest possible audience with critical transportation updates.

• Highways Agency Use Case
• Highways Agency Overview