Everyone is talking about and writing about government 2.0 recently.
My company, GovDelivery, has made a big push into Web 2.0 in the past year. We've found a lot of enthusiasm from our clients in a few key areas.
- Collaboration: Using the Web 2.0 concept of "mashups" to present the citizen with "one stop shopping" for government information. Another Web 2.0 concept, Software as a Service, SaaS, makes mashups a lot easier.
Example: Use the Get Email Updates link on this DHS page and watch how you are walked through a subscription process that brings together many agencies including some outside DHS. [This is my only example that is "powered by" GovDelivery)
- Distribution: Enabling websites, RSS feeds, and email alerts with forwarding and posting capabilities that allow citizens to repost publications and announcements to social networks, tagging sites, blogs, etc.
- Aggregation: Bringing together content by using tag clouds and other tagging approaches
- Blogging: Posting content updates or more colorful blog-style entries and allowing citizens to comment.
Examples: Local government excels here with more blogs than I could possibly list for Mayor's and elected officials (take a look here). These officials are embracing Web 2.0 in campaigns and they bring the same concepts into office. One interesting blog is the DC Summer Intern Blog.
In federal government, for all the discussion and fear around blogging, there are some truly terrific examples (and no disasters that I know of). DoD sets the standard, but TSA, GovGab, and the Secretary of Transportation are also running exceptional blogs.
In short, for all the discussion about risks, government 2.0 (aka, government's embrace of Web 2.0) is already here. In many cases, government is further along than private industry in embracing Web 2.0
Sure, some agencies are further along than others, but the progress and momentum is amazing. Remember, these concepts are all relatively new.
If you're interested in this topic, we have another upcoming Webinar on Government 2.0.
Our webinars are focused on how governments can use our platform to take advantage of some of these concepts, but we've received good feedback that we don't lay the sales pitch on too hard, and anyone is welcome to attend.