GovDelivery’s leadership team has decades of combined experience helping government organizations transform the citizen experience. They’re committed to strengthening the government-to-citizen relationship, working closely with organizations to better inform and engage the public.

Bob Ainsbury - Leadership

Bob is a global tech veteran that has held senior positions ranging from software engineering, to sales and marketing, to strategy and chief executive officer. Bob is an accomplished author whose business and technology perspectives have been quoted in the Wall Street Journal, The Financial Times, and on National Public Radio.

Bob Ainsbury

Laurel Anderson - leadership

Laurel leads the Product Management team, which is focused on bringing software to market that helps the public sector connect with citizens. Laurel has held a variety of product roles at ING DIRECT / Capital One 360, the largest online bank in the U.S. Laurel holds an MBA from the Kellogg School of Management at Northwestern University.

Laurel Anderson

VP of Product Management

Bobbie has more than 25 years of federal information technology experience. She has built and led a team dedicated to improving communications in the public sector. Bobbie serves as membership chair on the Armed Forces Communications & Electronics Association (AFCEA) DC Chapter board of directors, and is an active member of ACT/IAC.

Bobbie Browning

Senior VP, Enterprise Strategy

Come work with us! Our success is attributed to people who work hard making a difference in the way government communicates with the public. If you’re quick, communicate well, and technology-minded, we want to hear from you.

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GovDelivery definitely falls in that “digital outreach” sphere -- the [15]-year-old start-up, based in St. Paul, Minn., is the contractor that powers just about any email alert you get from a federal (and in many areas, local) government agency.

The Washington Post
Scott Burns - CEO - Leadership

Scott co-founded GovDelivery in 2000, a few months later the City of St. Paul became the company’s first customer. Since then, he has dedicated his time to encouraging open government, civic engagement and technology innovation in the public sector. Recently, Scott was named a Titan of Technology by the Minneapolis/St. Paul Business Journal.

Scott Burns

CEO & co-Founder

Carrie has significant experience managing human resources functions and developing HR frameworks within small organizations, including technology startups. Prior to joining GovDelivery, she worked with startup schools to create and implement their HR frameworks. Carrie holds a BS degree from Penn State.

Carrie Cisek

VP of Human Resources
Mike Coughlin - CFO

Mike joined GovDelivery in 2015, after having held a series of CFO positions with a variety of high growth technology companies over the past 18 years. With deep experience in global expansion, scaling cloud-based businesses, SEC compliance, and mergers and acquisitions, Mike’s role is essential to GovDelivery’s continued growth.

Mike Coughlin

Becky DuLac Leadership

Becky joined GovDelivery in 2013 as the Controller and is the senior Finance person responsible for the GovDelivery Accounting and Finance functions. She has been involved with several high growth companies since the start of her career. Becky received her B.S. from Minnesota State University, Mankato.

Becky DuLac


With over 15 years of marketing and public relations experience in both the public and private sector, Natalie understands the challenges that communication professionals face each day. She assists GovDelivery clients in maximizing the effectiveness of their communication goals. Natalie has a BA from the University of Wisconsin – Stout.

Natalie Fedie

VP of Client Success

Gerry is an accomplished leader with a track record of growing companies through the integration of business and technology capabilities. He is experienced in managing diverse teams to plan and complete complex projects for Fortune 50 companies as well as small and medium sized businesses.

Gerry Hansen

VP of Cloud Operations

Thao is driven by a belief that if we leverage technology to drive better communication between governments and citizens, we create a stronger, more effective democracy. Prior to joining GovDelivery, Thao was a member of the Granicus executive leadership team. Before that, he served as Chief Technology Officer for Public Systems Associates.

Thao Hill

Director of Sales Enablement

Cindy and her team enable clients (new and old) to drive measurable success with their GovDelivery integrations. With over a decade of Project Management experience in digital communications, Cindy finds great joy in the program success that makes it all worthwhile. Cindy has a BA from the University of Wisconsin – River Falls.

Cindy Hoops

Director of Implementation

Our philosophy has been to connect government with more people and get those people to take action. We prioritize everything around that — the acquisition strategy, how we hire, what we develop and how we fund.

Scott Burns, in the MPLS/STP Business Journal
Andrew Hoppin - NuCivic

Andrew is President of NuCivic (formerly Nuams), provider of open source solutions built on the widely-used Drupal platform to help governments host and manage outreach, community building, open data, and hackathon capabilities. Andrew was the first CIO for the New York State Senate from Jan 2009 - Jan 2011.

Andrew Hoppin

President, NuCivic

Dawn is an accomplished contracts professional, negotiator, and leader. Since joining GovDelivery, she has redefined the company's contracting infrastructure and built a disciplined sales operations team to accelerate sales efforts. Prior to joining GovDelivery, Dawn was a practicing attorney with a private firm.

Dawn Kubat

Director of Contracts & Sales Operations
Howard Langsam - EVP of Sales

Howard joined GovDelivery in 2015, leading the teams that grow the company’s client base and expand GovDelivery’s work with existing clients. With his extensive range of experience, from technology startups to major firms serving the public sector, Howard brings invaluable growth experience and government expertise to the GovDelivery team.

Howard Langsam

EVP of Sales
Steve Ressler - GovLoop

Steve is the Founder and President of GovLoop.com, which connects and fosters collaboration among over 150,000 members of the government community. Steve is a 3rd generation public sector leader, and spent 6 years in roles in the federal government. Steve was a member of the 2015 class of Presidential Leadership Scholars.

Steve Ressler

CMO & President of GovLoop
James Sarne - Leadership

Jim oversees the development, verification, and release management of all applications that comprise GovDelivery’s world-class SaaS platform. With over 20 years of experience in the technology industry, Jim has a long track record of developing high-quality systems and leading successful software development teams.

James Sarne

VP of Software Engineering
Dave Worsell - Leadership

David manages GovDelivery Europe, a division of GovDelivery. David has helped guide GovDelivery’s rapid growth in the UK and Europe. David has a technical background with over 15 years of experience in consulting on and providing information management, electronic publishing and digital communication systems to the public sector.

David Worsell

VP of GovDelivery Europe