Just Launched: Package of Advanced Marketing Capabilities for Government Communicators

Scale, Engagement, and Time Matter — Advanced Offerings for the Communications Cloud are the Solution Big news today at GovDelivery… Today we officially launched a package of advanced marketing capabilities available through the GovDelivery Communications Cloud to improve the citizen customer experience.  The timing couldn’t be better after just wrapping up the commemoration of National Customer Service Week….
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Cultivating the Karass at Code for America

By Erin Hargove, Client Success Consultant Last week I was lucky enough to spend three days in Oakland, CA at the Code for America Summit.  I thought these three days would consist of talking about java script and the merits of open source technology. Much to my surprise, my main takeaway ended up being a vocabulary…
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GovDelivery Launches Enhancements to Interactive Text Messaging Solution to Improve the Citizen Experience

Originally posted by Michelle Lee on the Textizen blog here. For more information on GovDelivery’s acquisition of Textizen, read this post. GovDelivery’s Interactive Text Messaging solution from Textizen provides technology for all levels of government, and as the technology grows, we’re seeing firsthand the very personal relationships agencies using the solution have with the citizens…
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The End of Check Box Open Data  

Is open data something your agency has checked off its list of technology initiatives, only to move on to new projects? For many agencies, open data is something that has been marked as completed, even when it has failed to drive the results, innovation, conversations or changes in behavior that teams had originally hoped for…
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